SCOPE (outlines the training meetings)

Positive and Creative

Caring Leadership Habits

Unlock success through positive and creative thoughts, words and actions, to experience successful results!

The tailored program, designed to meet your specific needs, empowers participants with practical skills to enhance image, confidence, self-esteem, image, relationships, service, and support.

Key Features of the program:

• Duration: 24 hours 
• Delivery Options:  60min/2 hours a day,  over min 3 days or 10 day custom retreat, to meet your specific needs.
• Target Audience: Those interested to lead improved lives for success.

Purpose of the program:

• Ethical Professionals: Create ethical, sustainable, and generous business mindsets
• .Self-Management: Regardless of role, take responsibility for your impact on lives and for service and support results.
• Prior Knowledge: Learners explore videos and blogs on the website and on social media.

Commitment to own program:

Attendees commit to personal growth, improving image, motivation, self-esteem, relationships, service, and support,  to improve leadership together.

Key Objectives of the program:

• Positive Phrases: Replace negative with positive communication phrases to improve results in image, motivation, relationship, service and support.
• Increased Respect: Encourage care, cooperation and support instead of self-centredness,  resistance and conflict.
• Achieve Targets: Grow service excellence and increase support with respect for individuality.
• Relevant Skills: Applicable to all roles, fostering a positive workplace culture.

Learner Outcomes:

• Self-Mastery: Express effective leadership naturally.
• Responsibility: Impact lives positively and delivers remarkable, measurable service and support results.
• Daily Practice: Cultivate awareness, care, connection, confidence, commitment and encourage feedback.

Conclusion:

Love is the greatest way to live and work. Let’s improve lives together!

After the training, learners will:

1.  Lead : Learner's will naturally express communication with better awareness of their thoughts, words and actions, setting a positive example. Learners learn to bring love, joy, beauty, freedom, and balance into the workplace while growing their confidence.

2. Practice Daily Skills: Learners practice these skills daily, providing feedback to each other and making necessary corrections independently.

TOPICS COVERED

1. Keys to Professional Approach for positive outcomes in personal and career life:

• Treat all individuals equally, regardless of their identities or faith.
• Prioritize service satisfaction.
• Lead by example.
• Change challenges and conflicts into victories and support.

2. Self Realization:

• Focus on strengths, avoid tolerance of negative patterns.
• Define your goals and how you want to feel.
• Cultivate self-esteem. with knowledge, clear thinking, truthful speach, compassionate heart, creativity and sence of belonging.
• Use challenges to shape your life positively.

3. Creator of Physical Reality:

• Experience formless positive creative energy.
• Create care with your mind, emotions, and actions.
• Embrace change for the better.

4. Winning First Impressions:

• Connecting with positive intentions and visualization.
• Create good first impressions with winning introductions.
• Obtaining Names and Making Names unforgetable.
• Pronouncing and spelling Names correctly.
• Recalling Names with concentration.

5. Demonstrating Positive Attitudes:

• Respond knowledgeably to questions.
• Maintain care and positivity in any situation.
• Set an inspiring example.

6. Obtaining Information:

• Provide compelling reasons for sharing information.
• Listen actively.
• Handle messages, orders, and bookings courteously, responsibly with care.

7. Demonstrating Speed and Efficiency:

• Clearly outline what, when, how, and why.
• Use motivating language.

8. Avoiding Wasting Time:

• Focus on positive feelings.
• Manage time effectively.
• Be prompt, and 100% responsible in action.

9. Identifying Needs:

• Ask relevant questions.
• Identify needs and confirm needs.
• Identify decision makers to be included in solution deliveries
• Offer the best solutions available to meet needs together.

10. Overcoming Problems:

• Show empathy and care.
• Present solutions that meet needs for feedback satisfaction.
• Confirm satisfaction and requirements going forward together.

11. Evaluating Service and Support:

• Request service and support feedback.
• Contemplate for improved ideas.
• Implement improvements without procrastination.

12. Showing Appreciation:

• Thank others specifically.
• Offer thoughtful and purpose-driven gestures of appreciation.
• Listen attentively.

13. Making Good Lasting Impressions:

• End conversations with encouragement and care.
•  Leave good lasting impressions.

1. KEY CONCEPTS include The Power of Love:

   • Love-driven actions lead to desired results.
   • These actions include taking full responsibility for giving and receiving, showing respect, acceptance, honesty, openness, vulnerability, and having faith in yourself and others.

2. Results of Love:

   • Practicing love creates positive feelings such as pleasure, confidence, security, trust, care, and reduced fear.

• Attendees are encouraged to improve their leadership skills through peaceful living.
• The most valuable skill to learn is love, and communicating love through actions in thought, word and deeds, brings true fortune.
• Receiving love in return is the greatest fortune of all.

Evaluation and Assessment:

• Before and After Training Assessment:

  • Before Training
  • Internal feedback, verbal feedback in meetings, service reports, support reports, and compliments received are used before and after training sessions.
  •  
  • After Training:
    • Attendees aim for beyond a 100% improvement.
    • Goals include performance improvements based on personal and career performance reports.

Training Methods:

• Interactive Learning:

  • Question & Answer sessions
  • Conscious and Super Conscious communication demonstrations
  • Interactive practice
  • Case studies (personal experiences)
  • Managing inquiries, complaints, and compliments

• Flexible Formats:

  • Online or in-person
  • Group or individual sessions
  • Video training or online training, in person or blended learning

Training Materials:

• Custom Videos:

  • 3 min videos per topic and sub topics
  • Sent via WhatsApp for own or company intranet use

• Branded Content:

  • Custom videos are made available with your company names, to demonstrate your company image, mission and vision and values
  • Easy-to-remember customized content are made available as reminder notices.

Important Notes:

• Training video customized productions are made available to meet your and your company specific needs.
• Training sessions are booked 7 days or more in advance.
• Bookings are made by Whats App and EFT.

Payment Details:

• Voluntary contributions/ donations via cash or EFT, with a donation certificate made by request, sent by MS Anderson trading as The Professional Approach programme facilitator.

1. Scope Session Appointment:

   • Schedule a 1-hour free consultation with your hostess, Shayle.
   • This session is for those interested to attend the training meetings.

2. Prepare for the Scope Training Meeting:

   • Outline your specific needs, questions, complaints, and goals.
   • Bring these to the scope training interactive meeting.

3. Book Your Training Dates:

   • Reserve your booking to attend training meetings / training retreat.

4. Pricing and Payment:

   • Provide a fair and honest market-related mutually agreed contribution for the training services.
   • Present your terms and conditions for mutual agreement.

5. Confirmation:

   • Confirm via WhatsApp or email and proceed with delivery and EFT.

6. Additional Assistance:

   • If you have specific questions or need further help, communicate with your hostess.

Feel free to reach out to your hostess directly for any further assistance to achieve your goal.